Compassion
Care delivered from a place of warmth and genuine kindness.
About Freiya
Compassionate care that puts people first.
Freiya Care Services is a compassionate NDIS provider committed to empowering individuals through personalised support and meaningful care — across Sydney and regional NSW.
200+Sydney families supported
7yrCaring since 2018
4.9★Loved by families
Who we are
A team that listens — and then acts with heart.
Freiya Care Services was born from a simple belief: everyone deserves to feel seen, heard, and supported on their own terms. We're a small Sydney team of NDIS support workers, nurses and coordinators who care about the details — because in care, the details are everything.
Our participant-centred philosophy means every plan begins with you — your goals, your routines, your rhythm. We then build the support around that, gently flexing as life unfolds.
Our mission
Empower independence through compassionate, person-centred NDIS support.
Our promise
Consistent faces. Honest conversations. Care that feels like family.
Our values
Five quiet beliefs that guide every visit.
They're not just words on a wall — they shape every conversation, every plan, and every moment of care we deliver.
Respect
Every person, every story, every choice — honoured.
Independence
Building skills and confidence on your own terms.
Dignity
Quiet, considered support that always preserves who you are.
Inclusion
A welcoming space for every background, ability and identity.
Our commitment
We show up — gently, consistently, always.
Every commitment we make to you is rooted in one belief: care works best when it's quietly excellent. Here's what that looks like in practice.
Tailored support
Plans built around your unique goals, not a template.
Building independence
Skills and confidence that grow with you over time.
Reliable care
Consistent support workers and dependable schedules.
Supporting your goals
Every plan tracks toward the life you want to live.
“We don't measure ourselves by how many participants we support — but by how seen, safe, and capable each one feels at the end of every visit. That's the only metric that matters to us.”
— The Freiya team
We're here for you
Ready to get the support you deserve?
Speak with a friendly Freiya team member today — no obligation, no pressure. Just a warm conversation about how we can help.